FAQ – M4S Health

Frequently Asked Questions

Orders & Delivery

Delivery times vary depending on your location and the product ordered. UK and US orders are typically delivered within standard domestic timeframes. International delivery may take longer due to shipping distance and customs processing.

Yes, we ship to selected international locations, including the United States.

Some products are made to order or fulfilled from different locations depending on availability. In certain cases, this may slightly extend delivery times. We always aim to dispatch orders as efficiently as possible.

Yes, tracking details will be provided once your order has been dispatched, where available.

Products

Our supplements are formulated to support general wellbeing and are produced to high standards. However, they are not intended to diagnose, treat, cure, or prevent any disease. If you have any concerns, you should consult a qualified healthcare professional before use.

Results can vary depending on the individual, lifestyle, and consistency of use. Supplements are designed to support long-term wellbeing rather than provide instant effects.

Our products are intended for adult use. If you are pregnant, breastfeeding, have a medical condition, or are taking medication, you should seek professional advice before use.

Apparel

As all apparel is made to order, we do not accept returns or exchanges for reasons such as incorrect size or change of mind. Please ensure you select the correct size before purchasing.

If your item arrives damaged or incorrect, please contact us within 7 days of delivery with your order details and photographic evidence. We will resolve the issue as quickly as possible.

Orders & Payments

We accept a range of secure payment methods available at checkout, including major card providers and other supported payment options.

Orders are processed quickly, so changes or cancellations may not always be possible once placed. Please contact us as soon as possible and we will assist where we can.

Returns & Refunds

Due to the nature of our products, we operate a strict returns and refunds policy. Refunds are only offered where an item is confirmed as damaged, faulty, or incorrect.