Privacy policy
1. Introduction
M4S Health (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy.
This Privacy Policy explains how we collect, use, and protect your information when you use our website or purchase our products.
2. Who We Are
M4S Health operates as a trading name of The Mindset For Success Academy Ltd, a company registered in England and Wales.
Company Number: 15482858
For the purposes of applicable data protection laws, The Mindset For Success Academy Ltd is the data controller responsible for your personal data.
If you have any questions about this policy, you can contact us at:
📧 support@m4shealth.com
3. What Information We Collect
We may collect and process the following types of personal data:
Information you provide:
* Name
* Email address
* Billing and shipping address
* Phone number
* Payment details (processed securely via third-party providers)
Information collected automatically:
* IP address
* Device type and browser
* Pages visited and interactions
* Cookies and tracking data
Payment Information
We do not store or have access to full payment card details. Payment information is processed securely by third-party payment providers in accordance with their own privacy policies.
4. How We Use Your Information
We use your information to:
* Process and fulfil orders
* Deliver products and provide updates
* Communicate with you regarding your order
* Provide customer support
* Improve our website and services
* Send marketing communications (only where you have opted in)
* Prevent fraud and protect our business
5. Legal Basis for Processing (UK GDPR)
We process your data under the following lawful bases:
* Contractual necessity (to fulfil your order)
* Legitimate interests (to improve services and prevent fraud)
* Consent (for marketing communications where applicable)
6. Sharing Your Information
We may share your data with trusted third parties where necessary, including:
* Shopify (website and checkout platform)
* Payment providers (e.g. Stripe, PayPal)
* Fulfilment partners (e.g. Printful)
* Shipping couriers
* Email marketing platforms
These providers only process your data as required to perform their services.
We may also disclose your information where required to comply with legal obligations, enforce our Terms, or protect our rights, property, or safety.
7. International Data Transfers
As we operate internationally, your data may be transferred and processed outside of the UK, including in the United States and other countries.
Where this occurs, we take reasonable steps to ensure your data is protected in accordance with applicable data protection laws.
8. Data Retention
We retain your personal data only for as long as necessary to:
* Fulfil orders
* Comply with legal obligations
* Resolve disputes
* Enforce our agreements
9. Your Rights (UK & EU Customers)
You have the right to:
* Access the personal data we hold about you
* Request correction of inaccurate or incomplete data
* Request deletion of your personal data where there is no legal reason for us to retain it
* Restrict or object to the processing of your data in certain circumstances
* Request transfer of your data to another service provider (data portability)
* Withdraw consent at any time where processing is based on consent
If you believe your data has been handled improperly, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK.
To exercise any of these rights, please contact us at:
📧 support@m4shealth.com
10. Cookies & Tracking
We use cookies and similar technologies to:
* Improve website functionality
* Analyse performance
* Personalise your experience
Where required by law, we will request your consent before placing non-essential cookies on your device.
You can control cookie settings through your browser.
11. Marketing Communications
If you opt in, we may send you emails about products, offers, and updates.
You can unsubscribe at any time using the link in our emails.
12. Data Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.
Where you create an account, you are responsible for maintaining the confidentiality of your login credentials.
While we implement safeguards designed to protect your information, no system can be guaranteed to be completely secure, and we cannot ensure the absolute security of data transmitted to our website.
13. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
14. Changes to This Policy
We reserve the right to update this Privacy Policy at any time.
Changes will take effect immediately upon being published on the website.
15. Children’s Data
Our website and products are not intended for individuals under the age of 18.
We do not knowingly collect personal data from children. If we become aware that we have collected such data, we will take steps to delete it.
16. Sale of Personal Information
We do not sell, rent, or trade your personal information to third parties.